
They're solid for calls and meetings, with one important exception for Apple users.
What Sony improved:
The XM6 has six microphones dedicated to voice pickup, separate from the noise cancellation array. They use AI beamforming to focus on your voice and filter out background noise. The microphone mesh was redesigned to handle wind better.
Real-world performance:
In a quiet home office, you'll sound great. In a busy cafe or coworking space, people can still hear you clearly. The AI processing isolates your voice from ambient chatter and typical background noise.
Wind handling improved over the XM5. Light outdoor breezes are fine. Heavy wind still causes some interference, but it's better than most Bluetooth headphones.
The Mac/iPhone problem:
When using the XM6 for calls on Apple devices, audio quality drops significantly. This is how Bluetooth works, not a Sony issue.
Music playback uses the high-quality A2DP profile. When the microphone activates, it switches to HFP, dropping audio to 16-bit/16kHz. The result: your Zoom call sounds worse than laptop speakers.
The workaround:
Use your Mac's built-in microphone for voice input, keep the XM6 for listening. In Sound settings, select "MacBook Pro Microphone" as input while keeping XM6 as output.
Windows and Android users:
You don't have this problem. Call quality is consistently good.
Bottom line:
Great for calls overall. Mac/iPhone users need to know about the Bluetooth limitation.
Here's our "TLDR" Review
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If you're still curious about the Sony WH-1000XM6 Headphones, here are some other answers you might find interesting:
All three sound excellent, but they sound different. Here's what matters:
Sony WH-1000XM6: Warm and bass-forward
The XM6 emphasizes low end. Bass is substantial and present in a way that makes pop, hip-hop, and EDM sound engaging. Midrange has better clarity than the XM5. Treble is smooth, avoiding harshness but potentially lacking airiness.
If you like music that thumps, the XM6 does that well. Sony's app has a 10-band EQ if you want to tune it.
Bose QC Ultra: Balanced and natural
More neutral presentation. Bass is punchy but doesn't dominate. Midrange is clear. Treble has sparkle without getting harsh.
Often described as the most "natural" sounding. Works well with all genres.
AirPods Max: Bright and detailed
Most analytical of the three. Bass is tight and controlled. Midrange and treble are crisp and articulate. Detail retrieval is excellent.
Great for classical, jazz, and acoustic music. Some find the brighter tuning fatiguing for long sessions.
My take:
For casual listening and bass-heavy music, the XM6 sounds most fun. For all-around versatility, the Bose sounds most balanced. For critical listening where detail matters, the AirPods Max excels.
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The box includes the essentials and not much else. Here's exactly what you get:
What's inside:
The carrying case:
Actually quite nice. Hard shell that protects the headphones well. Much smaller than the XM5's case because the headphones fold again. Pocket inside for cables and mesh section in lid for small accessories.
The cables:
The USB-C cable is short. Works fine for laptops or power banks.
The audio cable has an inline microphone that some find annoying. It can create static when touched. Many users buy a cheap third-party cable without the mic for cleaner audio.
What Sony didn't include:
No airplane adapter. No USB wall charger. No extra ear cushions.
The lack of an airplane adapter is annoying since flying is a main use case. Buy one for $5-10 on Amazon if needed.
The verdict:
Nothing fancy, but nothing essential is missing. The case is good quality. Consider grabbing an airplane adapter before your next flight.
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Build quality is generally good, but there's one thing worth knowing about: some users have reported hinge issues.
The hinge situation:
When Sony brought back the folding design, they redesigned the hinge mechanism. A small number of users have reported cracking at the point where the headband connects to the earcup.
Is this widespread? It doesn't appear to be. Reports suggest manufacturing variance on certain batches rather than a fundamental design flaw. Sony's warranty covers manufacturing defects, so affected users should get replacements.
Overall construction:
The XM6 is built similarly to most premium wireless headphones. Quality plastic with synthetic leather padding. Comparable to the Bose QC Ultra. Less premium than the AirPods Max, which uses aluminum but weighs significantly more and costs more.
The headband padding holds up well. Ear cushions are durable with normal use. The folding mechanism works smoothly.
How to protect your investment:
If something goes wrong:
Sony's warranty covers manufacturing defects. Contact support if you experience issues.
The hinge concerns are worth being aware of, but shouldn't be a dealbreaker. Most users have no problems.
Compare Sony WH-1000XM6 prices across major retailers.
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