The Dreo 12,000 BTU Portable Air Conditioner does a solid job cooling spaces between about 400 to 550 square feet, based on what the manufacturer says. From our research, most folks find it keeps rooms nice and comfortable, even when it's hot out.
Some people, though, have had issues with the remote control. It seems that it sometimes doesn’t sync properly with the unit, but these hiccups can often be sorted out with a bit of troubleshooting or by getting a replacement.
Thankfully, a lot of people switch to using the Dreo mobile app instead, which seems like a worthwhile workaround. The app lets you control the air conditioner from your phone and keeps things running smoothly as long as you've got a compatible network. Many find the app straightforward to use and a handy alternative if the remote’s playing up.
Another thing people really like is how quietly the air conditioner runs—it’s great at cooling without making a racket, so you can relax without any extra noise. Plus, it comes with some smart features like voice control that fit right in if you're into home automation.
If you're thinking about getting the Dreo 12,000 BTU model, using the app can help bypass remote issues and let you make the most of its smart features. It might be worth checking for any firmware updates too, just in case there are fixes or improvements.
And if you run into any other problems, Dreo's customer service seems pretty responsive and helpful, which is always a plus.
Overall, this air conditioner is a pretty good option for cooling a medium-sized room. Despite a few remote control glitches, its strong cooling, the convenience of its app, and quiet performance make it a solid choice.