TLDR Review: Brother SQ9285 Sewing Machine
Pros
- •Proven reliable performer with consistent lonerm user satisfaction and strong brand ratings
- •Exceptional stitch variety with 205 builn stitches including decorative, satin, and quilting options
- •8 styles of tep auto-size buttonholes take the guesswork out of buttonhole creation
- •Suitable for both hobby use and small business applications
- •Builn threader and excellent lighting make setup and detailed work genuinely easier
- •Expanded table gives you the space to tackle larger sewing and quilting projects
- •Quick to get started—users can be sewing within 30 minutes of unboxing
- •Exceptional accuracy for quilting and precision work thanks to adjustable slower speeds
- •Delivers strong value for sewing enthusiasts
- •Operates quietly with adjustable speed options
Cons
- •The horizontal spool pin frequently causes thread to unwind during use, requiring annoying workarounds
- •Drops the third stitch of zigzag patterns consistently, even after attempted adjustments
- •Steep learning curve for configuring stitches and tension, especially for beginners
- •Instruction manual falls short for novice users and assumes advanced seamstress knowledge
- •Computerized complexity can feel overwhelming if you're new to computerized sewing machines
- •Reverse button has been reported to fail after just 4 months of use
- •Warranty coverage is essentially ineffective—the manufacturer refuses to cover repair costs despite active warranty coverage
- •Customer service is unresponsive and unhelpful when you actually need warranty support
- •Authorized service centers charge for repairs despite valid warranty coverage, leaving you out of pocket
- •Best results demand genuine Brother needles; aftermarket alternatives will degrade your stitch quality
Bottom Line
This machine genuinely shines for experienced sewers and quilting enthusiasts seeking precision work, and reviewers consistently praise its reliability and value. That said, we have serious concerns about the quality control issues (the spool pin thread unwinding and stitch dropping) and particularly alarming feedback about the warranty being essentially worthless and customer service being unresponsive when things go wrong. The steep learning curve and computerized complexity also make this a better fit for experienced users than complete beginners. If you're comfortable handling technical challenges without reliable manufacturer support, this could be a solid choice—but if you're new to sewing or need dependable customer service as a safety net, you might want to explore alternatives before committing.
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